Welcome to Yarnlivo. These Terms & Conditions govern your use of the Yarnlivo website and your purchase of our handmade crochet products. By accessing, browsing, or purchasing from our website, you agree to comply with these Terms & Conditions.
Please read them carefully before using our website or placing an order.
1. About Yarnlivo
Yarnlivo is an online brand offering handmade crochet products and related creative items. Our products are created with care and attention to detail, and because they are handmade, individual pieces may have slight variations in color, size, texture, or appearance.
These natural variations are part of the character and uniqueness of handmade products.
2. Acceptance of Terms
By using the Yarnlivo website, you confirm that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with these terms, please do not use our website or place an order.
We reserve the right to update or modify these Terms & Conditions when necessary. Changes will become effective when they are published on this page.
3. Website Use
You agree to use the Yarnlivo website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with website security or functionality.
- Copy or reproduce website content without permission.
- Use our content, images, designs, branding, or product information for commercial purposes without authorization.
- Upload harmful, malicious, or inappropriate material.
- Attempt to disrupt the website or its services.
Yarnlivo reserves the right to restrict or terminate access to the website if we believe these terms have been violated.
4. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, colors, sizes, and other information displayed on our website are accurate.
However, handmade products may naturally vary from one piece to another.
Colors may also appear slightly different depending on your device screen, display settings, lighting, or photography conditions.
We do not guarantee that the color displayed on your screen will exactly match the physical product.
5. Handmade Product Variations
Each Yarnlivo crochet product is handmade.
Because of the handmade nature of our products, minor differences may occur in:
- Stitching
- Shape
- Texture
- Size
- Color
- Yarn appearance
- Pattern placement
- Finishing details
These variations are not necessarily defects. They are part of what makes handmade crochet products unique.
We carefully inspect products before shipping and aim to provide products that meet our quality standards.
6. Product Availability
Product availability may change without notice.
Some products may be available in limited quantities, while customized or handmade products may require additional production time.
We reserve the right to discontinue, modify, or limit the availability of any product at any time.
If a product becomes unavailable after you place an order, we will contact you and provide an appropriate solution where possible.
7. Pricing
All product prices displayed on the Yarnlivo website are subject to change without prior notice.
We make reasonable efforts to ensure that pricing information is accurate. However, in the event of an obvious pricing or technical error, Yarnlivo reserves the right to correct the error.
If an order has been placed based on a significant pricing error, we may contact the customer before proceeding with the order.
Any applicable shipping fees, taxes, customs charges, or other additional costs will depend on the destination and the applicable circumstances.
8. Orders
When you place an order through Yarnlivo, you are making a request to purchase the selected products.
After receiving your order, we may send an order confirmation or acknowledgment.
An order is not necessarily considered accepted until it has been confirmed and/or processed by Yarnlivo.
We reserve the right to refuse, cancel, or limit an order for reasons including:
- Product availability
- Incorrect pricing
- Suspected fraudulent activity
- Incorrect customer information
- Shipping limitations
- Technical errors
- Other legitimate business reasons
If we cancel an order after payment has been received, we will provide an appropriate refund where applicable.
9. Customer Information
When placing an order, you agree to provide accurate and complete information.
This may include:
- Your full name
- Email address
- Phone number
- Billing information
- Shipping address
- Other information necessary to process your order
You are responsible for ensuring that your information is accurate.
Yarnlivo is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
10. Payment
Payment methods available on our website may vary.
Payments may be processed through third-party payment providers. By completing a payment, you agree to comply with the terms and conditions of the applicable payment provider.
Yarnlivo does not intentionally request or store payment information beyond what is reasonably necessary to process and manage your transaction.
If a payment fails or is declined, the order may not be processed until valid payment is received.
11. Shipping and Delivery
We aim to process and ship orders within the timeframe communicated on the website or during the ordering process.
Delivery times may vary depending on:
- Destination
- Shipping method
- Courier service
- Product availability
- Customized order requirements
- Weather conditions
- Customs processing
- Holidays
- Unexpected logistical delays
Estimated delivery times are not always guaranteed.
Once an order has been handed to the shipping provider, delivery may be affected by circumstances outside Yarnlivo’s direct control.
12. International Orders
For international orders, customers may be responsible for applicable customs duties, import taxes, clearance fees, or other charges imposed by the destination country.
These charges vary between countries and are generally outside Yarnlivo’s control.
Customers are responsible for understanding the import requirements applicable to their country before placing an international order.
Yarnlivo cannot guarantee that every product will be permitted for import into every country.
13. Returns and Exchanges
Our return and exchange policy may vary depending on the type of product purchased.
Because many Yarnlivo products are handmade, customized, or made specifically according to customer requirements, certain products may not be eligible for return or exchange.
If returns or exchanges are available for your product, the applicable requirements, time limits, and conditions will be communicated through our return policy or at the time of purchase.
Customers should contact Yarnlivo as soon as possible if they receive an incorrect, damaged, or defective product.
14. Damaged or Incorrect Orders
If your order arrives damaged, incorrect, or significantly different from what you ordered, please contact us promptly.
We may request:
- Your order number
- Photographs of the product
- Photographs of the packaging
- A description of the issue
- Other information necessary to investigate the matter
After reviewing the situation, we will determine the appropriate solution in accordance with our applicable policies.
15. Customized Products
Customized crochet products may be created according to customer-provided specifications.
Before ordering a customized product, customers should carefully check all requested details, including:
- Color
- Size
- Design
- Pattern
- Personalization
- Quantity
- Other customization instructions
Because customized products are created specifically for the customer, cancellation, return, or exchange options may be limited.
We will make reasonable efforts to follow the specifications provided by the customer.
16. Intellectual Property
All content appearing on the Yarnlivo website, including but not limited to:
- Logos
- Brand names
- Product photographs
- Product descriptions
- Graphics
- Website designs
- Written content
- Illustrations
- Original designs
- Marketing materials
may be owned by or licensed to Yarnlivo and may be protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, publish, sell, or commercially use Yarnlivo content without prior written permission.
17. User-Generated Content
If you submit reviews, photographs, comments, testimonials, or other content to Yarnlivo, you are responsible for ensuring that you have the right to provide that content.
You should not submit content that:
- Violates another person’s rights
- Contains unlawful material
- Contains harmful or malicious content
- Infringes copyright or trademarks
- Contains inappropriate or offensive material
- Contains private information belonging to another person
By submitting content, you grant Yarnlivo permission to use it for legitimate website, marketing, promotional, or business purposes where permitted by applicable law.
18. Reviews
Customers may have the opportunity to leave product reviews or feedback.
Reviews should be honest and based on genuine experiences.
Yarnlivo reserves the right to remove reviews that contain spam, fraudulent claims, offensive material, illegal content, promotional material, or content that violates the rights of others.
19. Third-Party Links
Our website may contain links to third-party websites, payment providers, social media platforms, shipping providers, or other external services.
These websites are not controlled by Yarnlivo.
We are not responsible for the content, availability, security, privacy practices, or terms of third-party websites.
You should review the applicable terms and privacy policies before using third-party services.
20. Website Availability
We aim to keep the Yarnlivo website available and functioning properly. However, we cannot guarantee uninterrupted or error-free access at all times.
The website may occasionally be unavailable due to:
- Maintenance
- Technical issues
- Server problems
- Security updates
- Internet or hosting issues
- Third-party service interruptions
- Other circumstances beyond our reasonable control
We reserve the right to modify, suspend, or discontinue any part of the website when necessary.
21. Disclaimer
Yarnlivo provides its website and products on an appropriate basis consistent with applicable law.
While we make reasonable efforts to ensure that website information is accurate and current, we do not guarantee that all website content will always be complete, accurate, or error-free.
Product photographs and descriptions are provided to help customers make informed purchasing decisions, but handmade variations may occur.
22. Limitation of Liability
To the maximum extent permitted by applicable law, Yarnlivo will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
This may include losses resulting from website interruptions, delivery delays caused by third parties, unauthorized access, or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
23. Force Majeure
Yarnlivo will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
Such circumstances may include:
- Natural disasters
- Severe weather
- Fire
- Flood
- War
- Government restrictions
- Strikes
- Transportation disruptions
- Internet or technology failures
- Customs delays
- Public emergencies
- Other unforeseen events
Where possible, we will make reasonable efforts to communicate significant delays and provide available options.
24. Privacy
Your use of the Yarnlivo website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect personal information.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
25. Changes to These Terms
Yarnlivo may update these Terms & Conditions from time to time.
Changes may be made to reflect:
- Changes in our business
- New products or services
- Website updates
- Changes in payment or shipping processes
- Changes in applicable laws
- Improvements to our customer experience
The updated version will be posted on this page with a revised “Last Updated” date.
We encourage you to review these Terms & Conditions periodically.
26. Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with applicable laws and regulations relevant to Yarnlivo and the applicable transaction.
Any disputes will be handled in accordance with applicable legal requirements and the jurisdiction that lawfully applies to the relevant matter.
27. Contact Us
If you have questions about these Terms & Conditions, your order, our products, or any other matter related to Yarnlivo, please contact us through the contact information provided on our website.
Yarnlivo
Website: Yarnlivo
Email: Please use the official contact email displayed on our website.
We are always happy to help and will make reasonable efforts to respond to customer inquiries as promptly as possible.
28. Final Agreement
By visiting Yarnlivo, using our website, or purchasing our products, you acknowledge that you have read and agreed to these Terms & Conditions.
We appreciate your support for handmade craftsmanship and hope you enjoy your experience with Yarnlivo.
Yarnlivo — Crafted With Creativity, Made With Care.